WALL PRINT FAQs

WHAT SIZES DO YOUR WALL PRINTS COME IN?

A3: 297mm x 420mm (Image size: 257mm x 380mm)
A2: 420mm x 594mm (Image size: 380mm x 554mm)
A1: 594mm x 841mm (Image size: 554mm x 801mm)
A0: 841mm x 1184mm (Image size: 801mm x 1144mm)

All images have a 20mm white boarder.

WHAT PAPER AND INK DO YOU USE?

We use high-quality archival Hahnemühle 308gsm 100% cotton fine art paper with archival pigment inks. This combination produces stunning black and white prints with gorgeous tones that will last for years to come.

WHAT DOES LIMITED EDITION MEAN?

Only 50 of each print in each size will be produced. A stamped and numbered Certificate of Authenticity will accompany each print. Additionally, the print itself is marked and numbered in a manner that corresponds with the certificate.

HOW IS MY WALL PRINT PACKAGED FOR SHIPPING?

All HECTOR ROSE prints are carefully packaged and shipped to you in a durable, recyclable mailing tube.

WHAT IS YOUR REFUND POLICY ON WALL PRINTS?

As we personally inspect and package all prints ourselves, we know they are shipped in nothing but perfect condition. Should the print be damaged when it arrives to you, please email the details to us at hello@hectorrose.com including photographs of the damaged packaging and print. We will organise to have a new print sent out to you.

As each photograph is printed especially for you, we do not offer refunds or exchanges for change of mind on our prints.

HOW MUCH WILL IT COST TO SHIP MY PRINT?

Your shipping cost will be calculated at the checkout. The rate is based on the delivery destination as well as the size and weight of the item(s) in your shopping cart. 

Please visit our SHIPPING page for more information.

Currently we only ship within New Zealand and to Australia. Please email us at hello@hectorrose.com if you are interested in shipping to other countries. 

HOW LONG WILL IT TAKE TO RECEIVE MY PRINT?

All HECTOR ROSE Fine Art Wall Prints are printed to order, so please allow 3 weeks for your print to be dispatched. Please refer to our SHIPPING page for more information on shipping timing.

DO YOUR WALL PRINTS COME FRAMED?

If you live in Auckland, please email me about framing options as I can arrange this for you.

We recommend taking your print to your local professional framer to discuss how you would like your print framed.

HOW SHOULD I HANDLE MY PRINT WHEN IT ARRIVES?

We recommended you leave your print untouched in the mailing tube to be handled by a professional framer. Give the Certificate of Authenticity to your framer to attach to the back of the frame.

If you decide to frame the print yourself, please handle the print with care as it can easily crease. Do not touch the printed surface directly. Oils from your skin can easily mark the print causing damage.